• Tech support:
  • How it works?
  • Glossary
  • MAC and PID
  • Dish alignment
  • DVB card setup
  • Network connections
  • Satellite in LAN
  • Jabber client setup
  • Drivers and tools
  • Contacts

  • :: Last news ::
    Changes in NSS6 satellite parameters
    26.10.2008

    Dear Customers, Please be advised that NSS6 carrier parameters will be changed this upcoming Wednesday October 29th 2008

    · Start Time: 06:00 GMT
    · Maintenance Window Length: 1 hour

    New parameters Frequency: 11017.5 Mhz Symbol Rate: 11000 Ksps Polarization: Vertical FEC: 2/3

    Changes in prices
    01.09.2008
    New prices for Spectrum Money and Spectrum Money Business plans on Hellasat and NSS6 platforms will be implemented starting the 15th of September 2008.
    Carrier upgrade
    02.12.2007
    Due to the upgrade on bandwidth that we are proceeding with on Hellas sat, please note that on Sunday 9/12/2007 our parameters on Hellas will be changed to the following:
    Frequency: 11629.7 (or 11630 ) Symbol rate: 20500 FEC: 2/3
    New Satellite NSS6
    10.08.2007
    We are happy to inform you that our services on NSS6 are now fully operational, starting from today you can open new accounts for Money and Business service.
    Mandatory identification in Tellinet (modified)
    21.06.2007
    Secure Tellinet identification has been implemented. New identity string consists of ciphered account data, this way new identification scheme provides higher level of security then old scheme with plain text login. New recv.ini file you can download from our site.
    New tc-recv accelerator
    05.04.2007
    New accelerator version 2.4.5a has been released for OS Linux. New software available here.

    Payment via WebMoney
    04.02.2007
    WebMoney auto payment system started.




       Tech support: : : Contacts
    When You contact with technical team You should send:
    Username and password of Your SpectrumSat subscription
    MAC address Your DVB card in format xx:xx:xx:xx:xx:xx
    PID like it display in DVB card settings
    IP address of Your computer where DVB card installed
    Connection type of SpectrumSat OpenVPN, VPN-Fake, VPN-Best, PROXY, Accelerator Tellinet, IPIP, IPGRE
    Connection type to Internet GPRS (+ name of Your mobile operator), ADSL, DIAL-UP, Leased line etc.
    Your operation system Windows XP, Windows Vista, Windows 200x, Linux, FreeBSD etc.
    Your DVB card model SkyStar2, TT budget S-1401, TwinhanDTV xxx, Pent@Office, SkyStar1 etc.
    Your antiviruses and/or firewalls for example Kaspersky Antivirus, OUTPOST, AVAST etc.
    Size of Your dish 0.6m; 0.9m; 1.2m; 1.8m etc.
    Signal to Noise Ratio on DVB minimum from 35%
    Detailed description of Your problem Descriprion of Your request or Your problem


    All technical questions You can ask our technical team 24/7 via:
    ICQ 375753880
    456393805
    Windows Live Messenger (MSN) support@spectrumsat.net
    support2@spectrumsat.net
    arabicsupport-spectrumsat@hotmail.com
    E-Mail support@spectrumsat.net



    © 2006 - 2007 SpectrumSat Ltd.