• Tech support:
  • Network connections:
  • Accelerator and private IP address
  • Accelerator and public IP address
  • Accelerator and VPN connection
  • IPIP & GRE
  • OpenVPN
  • Proxy
  • VPN connection with private IP address
  • VPN connection with public IP address
    		•

    :: Last news ::
    Emergency Network equipment maintenance 27.08.2008
    26.08.2008
    Dear customers, Please be advised that our backbone provider will be performing emergency Network equipment maintenance this upcoming Wednesday August 27th 2008 between 21:00 GMT and Thursday 03:00 GMT
    NSS-6, Hellas emergency maintenance
    15.07.2008
    Dear customers, Please be advised that SpectrumSat Engineering department will be performing emergency maintenance this upcoming Tuesday 15.07.2008.
    Technical maintenance
    29.06.2008
    Dear customers, In an effort to improve our technical service, SpectrumSat will effectuate planned works between 4:00-6:00 GMT. At this time, there will be no service for up to 10 minutes.
    Carrier upgrade
    02.12.2007
    Due to the upgrade on bandwidth that we are proceeding with on Hellas sat, please note that on Sunday 9/12/2007 our parameters on Hellas will be changed to the following:
    Frequency: 11629.7 (or 11630 ) Symbol rate: 20500 FEC: 2/3
    New Satellite NSS6
    10.08.2007
    We are happy to inform you that our services on NSS6 are now fully operational, starting from today you can open new accounts for Money and Business service.
    Mandatory identification in Tellinet (modified)
    21.06.2007
    Secure Tellinet identification has been implemented. New identity string consists of ciphered account data, this way new identification scheme provides higher level of security then old scheme with plain text login. New recv.ini file you can download from our site.
    New tc-recv accelerator
    05.04.2007
    New accelerator version 2.4.5a has been released for OS Linux. New software available here.

    Payment via WebMoney
    04.02.2007
    WebMoney auto payment system started.




       Tech support: : : Network connections: : : Accelerator and private IP address
    Accelerator and private IP address

    Download Tellinet client for your operation system:
  • Windows version(ver 2.5.6): http://spectrumsat.net/downloads/tc-recv-windows.zip
  • Linux version(ver 2.5.6): http://spectrumsat.net/downloads/tc-recv-linux.zip
  • FreeBSD version(ver 2.4.5a): http://spectrumsat.net/downloads/tc-recv-FreeBSD4.11.zip
    If you already have last software version of accelerator. You can only download configuration file if needed:
  • Configuration file: https://customer.spectrumsat.net/tellinet/

    Extract downloaded files into the folder C:\Program Files\tc-recv (or in any other of your choice).


    In the next steps of Tellinet configuration you need to:

    1. Contact technical support or your reseller (dealer) and ask for Tellinet IP address for your account.

    2. Download Tellinet configuration file for your account - recv.ini and save it to the same folder where you unpacked tellinet archive (C:\Program Files\tc-recv).

    3. Go to the folder with extracted archive, for example C:\Program Files\tc-recv\ and start Tellinet client - file with name tc-recv.exe.
    After tc-recv started the Tellinet icon should appear in the system tray:



    4. Enter your Tellinet IP address in TCP/IP settings of your DVB card. Start -> Settings -> Network connections -> Open:



    Right click on your DVB card and choose "Properies" from the context menu:



    Select "Internet Protocol (TCP/IP)" from the list and press "Properties" button:



    Select the "Use the following IP address:" radio button and fill "IP address" line with your Tellinet IP address and set "Subnet mask" to 255.255.255.0.



    Press OK button to save the settings.

    5. Set proxy server 127.0.0.1 and port 9202 in proxy settings of your web browser. Below there is an example of adjustment Tellinet in Internet Explorer 6.0 browser.
    Choose "Tools" - "Internet Options..." menu item:





    Then you should switch to the "Connections" tab:



    Click on the "LAN settings" button:



    Here you should set proxy address 127.0.0.1 and port 9202.

    Next you need to select your uplink connection name in "Dial-up and Virtual Private Networks settings" list:



    Now press "Settings..." button near connections list:



    Here you should set proxy address 127.0.0.1 and port 9202 again.


    Tellinet fine-tuning
    To save more upload and download traffic customers have to set parameters max_receive_data_rate and max_send_data_rate in the [etcp_parameters] section of recv.ini file.

    Parameter max_send_data_rate should have value 95% of terrestrial link speed (upload). Speed should be set in bit/s, i.e. for average GPRS connection it should be max_send_data_rate=7000

    Parameter max_receive_data_rate should have value 95% of satellite link speed (download).
    Speed should be set in bit/s, i.e. for 250 kbit/s connection it should be max_receive_data_rate=237500

    Remember! Speeds setup are highly important for less upload.
    Those who would like to get additional traffic savings should turn off use_http_prefetching option:
    use_http_prefetching=off


    To be sure that you really work via Tellinet accelerator check your IP address on page http://customer.spectrumsat.net/detectip.
    If IP is equal 207.226.45.250 then everything is fine and you use Tellinet accelerator.

    The file recv.log is used for storage of the debugging information.

    If the start of Tellinet was successful there will be following records in the file:

    recv.log file
    Lvl:Date Time (UTC) :Message
    MSG:2006-12-06 09:56:23.312:Program started =============
    MSG:2006-12-06 09:56:23.312:Watchdog starting... [756]
    MSG:2006-12-06 09:56:23.312:Watchdog started [756].
    MSG:2006-12-06 09:56:23.796:Starting new child...
    MSG:2006-12-06 09:56:23.796:Started new child [3372].
    MSG:2006-12-06 09:56:24.265:tc-recv.exe starting... [3372]
    MSG:2006-12-06 09:56:24.265:tc-recv.exe version is 2.4.5 (200610301327682) win32-i86pc (Windows XP Home Edition, Version 5.1.2600, Service Pack 2 on a 1-pr ocessor (GenuineIntel, Pentium III (Model 13, Stepping 6)) system)
    MSG:2006-12-06 09:56:24.265:Log level is "normal".
    MSG:2006-12-06 09:56:24.375:tc-recv.exe running [3372].
    MSG:2006-12-06 09:57:22.765:Connected to ETCP server 207.226.45.249:9200

    If there are the following records in recv.log:

    recv.log file
    VRB:2007-01-15 16:12:07.015:Connecting to ETCP server 207.226.45.249:9200
    VRB:2007-01-15 16:12:28.031:Listening on UDP port 1049
    WRN:2007-01-15 16:12:28.031:Could not reach ETCP server 207.226.45.249:9200: Connection timed out
    ERR:2007-01-15 16:12:28.031:Could not reach any ETCP server, giving up

    WRN:2006-12-06 09:58:04.625:Aborting association: Got a read error over TCP (Software caused connection abort)
    MSG:2006-12-06 09:58:13.671:Connected to ETCP server 207.226.45.249:9200
    WRN:2006-12-06 10:30:33.828:Aborting association: Got a read error over TCP (Software caused connection abort)
    WRN:2006-12-06 10:58:49.046:Could not reach ETCP server 207.226.45.249:9200: No route to host
    ERR:2006-12-06 10:58:49.046:Could not reach any ETCP server, giving up

    It means that work of Tellinet is blocked by firewalls or any antivirus program, or maybe you haven't real IP
    or your DVB does not work correctrly or you have forgotten to register IP given by a support in DVB-card settings.
    To solve your problems please contact technical support team.

    Up






    • © 2006 - 2007 SpectrumSat Ltd.