• Tech support:
  • Network connections:
  • Accelerator and private IP address
  • Accelerator and public IP address
  • Accelerator and VPN connection
  • IPIP & GRE
  • OpenVPN
  • Proxy
  • VPN connection with private IP address
  • VPN connection with public IP address
    		•

    :: Last news ::
    Changes of the HellasSat2 carrier parameters 14/03/2010
    05.03.2010

    Be advised, that 14th of march 2010 between 9:30-10:30 EET HellasSat carrier parameters will be changed.

    Maintenance NSS-6 21.02.2010
    17.02.2010

    Please be advised, that Engineering department will be performing scheduled equipment maintenance this upcoming Sunday 21.02.2010 at 5:30 GMT. NSS-6 satellite connectivity might be affected, expected downtimes up to 5 min.

    Urgent maintenance on Hellas today 17 January
    17.01.2010

    We would like to inform our customers that SpectrumSat will be performing an urgent maintenance on Hellas today 17 January, at 15:00 GMT for about 10 minutes

    Scheduled SpectrumSat platform maintenance 29.11.2009
    25.11.2009

    Please be advised that SpectrumSat will be performing scheduled platform maintenance this upcoming Sunday November 29th 2009.

    Automatic Uplink Power Control installation on Hellas 22.11.2009
    17.11.2009

    Please be advised that we will be performing scheduled system maintenance on the HellasSat 2 satellite this upcoming Sunday November 22th 2009 between 05:30 AM - 06:30 AM GMT(08:30AM -09:30AM Riyadh time).

    Two-way services from SpectrumSat
    12.10.2009

    SpectrumSat is proud to announce the launching of its Two-way services as a new attempt from our side to service our customers and to help them in getting the latest technology.

    NSS6 planned works on Sunday August 23th 2009
    17.08.2009

    SpectrumSat Engineering department will be performing scheduled RF equipment maintenance this upcoming Sunday August 23th 2009 at 03:00 GMT.

    New tariffs from 20 of July 2009
    09.07.2009
    Our company will launch new tariffs for HellasSat 2 and NSS 6 satellites from 20 of July 2009. You can look through new tariffs at our website:
    Spectrum Money
    Spectrum DSL
    RF maintenance HellasSat 2 and NSS6 12.07.2009
    08.07.2009

    Dear Customers,
    Please be advised, that Engineering department will be performing scheduled RF equipment maintenance this upcoming Sunday 12.07.2009 between 2:00 and 2:15 GMT.
    NSS6 and HellasSat 2 satellite connectivity might be affected, expected downtimes up to 10 min.

    We thank you for your confidence and loyalty.

    Price Reduction on HellasSat 2
    29.03.2009

    To ensure our customers are less affected by the current difficult financial environment we have made it possible for our company to reduce our list price for services on Hellas-Sat.Reduced prices will be effective as of April 1st, 2009.



       Tech support: : : Network connections: : : Accelerator and private IP address
    Accelerator and private IP address

    Download Tellinet client for your operation system:
  • Windows version(ver 2.5.6): http://spectrumsat.net/downloads/tc-recv-windows.zip
  • Linux version(ver 2.5.6): http://spectrumsat.net/downloads/tc-recv-linux.zip
  • FreeBSD version(ver 2.4.5a): http://spectrumsat.net/downloads/tc-recv-FreeBSD4.11.zip
    If you already have last software version of accelerator. You can only download configuration file if needed:
  • Configuration file: https://customer.spectrumsat.net/tellinet/

    Extract downloaded files into the folder C:\Program Files\tc-recv (or in any other of your choice).


    In the next steps of Tellinet configuration you need to:

    1. Contact technical support or your reseller (dealer) and ask for Tellinet IP address for your account.

    2. Download Tellinet configuration file for your account - recv.ini and save it to the same folder where you unpacked tellinet archive (C:\Program Files\tc-recv).

    3. Go to the folder with extracted archive, for example C:\Program Files\tc-recv\ and start Tellinet client - file with name tc-recv.exe.
    After tc-recv started the Tellinet icon should appear in the system tray:



    4. Enter your Tellinet IP address in TCP/IP settings of your DVB card. Start -> Settings -> Network connections -> Open:



    Right click on your DVB card and choose "Properies" from the context menu:



    Select "Internet Protocol (TCP/IP)" from the list and press "Properties" button:



    Select the "Use the following IP address:" radio button and fill "IP address" line with your Tellinet IP address and set "Subnet mask" to 255.255.255.0.



    Press OK button to save the settings.

    5. Set proxy server 127.0.0.1 and port 9202 in proxy settings of your web browser. Below there is an example of adjustment Tellinet in Internet Explorer 6.0 browser.
    Choose "Tools" - "Internet Options..." menu item:





    Then you should switch to the "Connections" tab:



    Click on the "LAN settings" button:



    Here you should set proxy address 127.0.0.1 and port 9202.

    Next you need to select your uplink connection name in "Dial-up and Virtual Private Networks settings" list:



    Now press "Settings..." button near connections list:



    Here you should set proxy address 127.0.0.1 and port 9202 again.


    Tellinet fine-tuning
    To save more upload and download traffic customers have to set parameters max_receive_data_rate and max_send_data_rate in the [etcp_parameters] section of recv.ini file.

    Parameter max_send_data_rate should have value 95% of terrestrial link speed (upload). Speed should be set in bit/s, i.e. for average GPRS connection it should be max_send_data_rate=7000

    Parameter max_receive_data_rate should have value 95% of satellite link speed (download).
    Speed should be set in bit/s, i.e. for 250 kbit/s connection it should be max_receive_data_rate=237500

    Remember! Speeds setup are highly important for less upload.
    Those who would like to get additional traffic savings should turn off use_http_prefetching option:
    use_http_prefetching=off


    To be sure that you really work via Tellinet accelerator check your IP address on page http://customer.spectrumsat.net/detectip.
    If IP is equal 207.226.45.250 then everything is fine and you use Tellinet accelerator.

    The file recv.log is used for storage of the debugging information.

    If the start of Tellinet was successful there will be following records in the file:

    recv.log file
    Lvl:Date Time (UTC) :Message
    MSG:2006-12-06 09:56:23.312:Program started =============
    MSG:2006-12-06 09:56:23.312:Watchdog starting... [756]
    MSG:2006-12-06 09:56:23.312:Watchdog started [756].
    MSG:2006-12-06 09:56:23.796:Starting new child...
    MSG:2006-12-06 09:56:23.796:Started new child [3372].
    MSG:2006-12-06 09:56:24.265:tc-recv.exe starting... [3372]
    MSG:2006-12-06 09:56:24.265:tc-recv.exe version is 2.4.5 (200610301327682) win32-i86pc (Windows XP Home Edition, Version 5.1.2600, Service Pack 2 on a 1-pr ocessor (GenuineIntel, Pentium III (Model 13, Stepping 6)) system)
    MSG:2006-12-06 09:56:24.265:Log level is "normal".
    MSG:2006-12-06 09:56:24.375:tc-recv.exe running [3372].
    MSG:2006-12-06 09:57:22.765:Connected to ETCP server 207.226.45.249:9200

    If there are the following records in recv.log:

    recv.log file
    VRB:2007-01-15 16:12:07.015:Connecting to ETCP server 207.226.45.249:9200
    VRB:2007-01-15 16:12:28.031:Listening on UDP port 1049
    WRN:2007-01-15 16:12:28.031:Could not reach ETCP server 207.226.45.249:9200: Connection timed out
    ERR:2007-01-15 16:12:28.031:Could not reach any ETCP server, giving up

    WRN:2006-12-06 09:58:04.625:Aborting association: Got a read error over TCP (Software caused connection abort)
    MSG:2006-12-06 09:58:13.671:Connected to ETCP server 207.226.45.249:9200
    WRN:2006-12-06 10:30:33.828:Aborting association: Got a read error over TCP (Software caused connection abort)
    WRN:2006-12-06 10:58:49.046:Could not reach ETCP server 207.226.45.249:9200: No route to host
    ERR:2006-12-06 10:58:49.046:Could not reach any ETCP server, giving up

    It means that work of Tellinet is blocked by firewalls or any antivirus program, or maybe you haven't real IP
    or your DVB does not work correctrly or you have forgotten to register IP given by a support in DVB-card settings.
    To solve your problems please contact technical support team.

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